Mercer Genesis Santoku Knife 18cm – Precision Cutting Tool
Elevate your culinary experience with the Mercer Genesis Santoku Knife 18cm, a versatile tool designed for both professional chefs and home cooking enthusiasts. Crafted from high-carbon German cutlery steel, this knife is engineered to resist rust, corrosion, and discolouration, ensuring long-lasting performance in your kitchen.
The 18cm blade features a unique Granton edge, which creates small air pockets that allow thin slices to release effortlessly. This Eastern-style chef’s knife excels at slicing, dicing, and mincing, making it perfect for a variety of ingredients, from vegetables to meats.
Designed for comfort and efficiency, the knife boasts an ergonomic Santoprene handlethat provides a secure, non-slip grip, even when wet. The substantial bolster enhances balance and control during use, allowing you to tackle any culinary task with confidence.
With an HRC rating of 56 and NSF certification, the Mercer Genesis Santoku Knife meets the highest standards of quality and safety. Experience the difference that exceptional craftsmanship can make in your kitchen today!
Product Information:
- Dimensions: 2.50 x 5.00 x 33.00 cm (H x W x L)
- Weight: 0.09 kg
Key Features:
- Blade Length: 18cm
- Material: High-carbon German steel
- Rust-resistant and durable
- Precision forged for long-lasting sharpness
- Ergonomic Santoprene handle for comfort
- Non-slip grip for enhanced safety
- HRC rating: 56
- NSF certified for quality assurance
Care Instructions:
- Hand wash only
- Use mild to medium-strength soap
- Rinse and dry thoroughly
- Do not soak
Why choose Mercer?
With over three decades of trusted craftsmanship and performance, Mercer Culinary has been a go-to brand for professional chefs and home cooks alike. Mercer offers a wide range of high-quality knives, prep tools, and utensils designed for durability, precision, and comfort.
Please Note: Only items specified are included. Any other furniture pieces, décor, and accessories shown in the product photography are excluded.
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Free Delivery
Free delivery nationwide SA
Where do we deliver?
We deliver to all cities and towns within the South-African borders. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, or incur additional delivery fees but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched.
We aim to get your products to you as quickly as possible. If you order multiple items, they may be dispatched from different locations. You will receive separate tracking information for each shipment.
What is the estimated delivery lead time?
Delivery estimate 5-7 working days.
What is the returns policy?
10 Day Return Policy
This product is covered by a 10-day return policy, allowing you to request a return within 10 days of receiving your item. To qualify for a return, your item must be unused, in the same condition as when you received it, with tags attached (if applicable), and in its original packaging. Additionally, please ensure you have the receipt or proof of purchase available for the return process.
Short Received, Wrong Product, Damaged, or Faulty Products
Claims for issues such as short receipt, wrong product, damage, or faults must be made in writing within 24 hours of receiving the goods, preferably with accompanying photos.
- For faulty items, including those received damaged or with manufacturing faults, we offer alternatives such as exchanges.
- Faulty products within the warranty period (If applicable) can be returned for repair and if unsuccessful, replacement.
- Upon receipt of the claim, we will inspect the item within an estimated 10 working days to approve or reject the refund or exchange request. Claims must be emailed to admin@lcvdesignsndecor.co.za.
Collection of goods will be arranged if feasible.
Sale Items
Sale items are generally considered non-returnable and non-refundable unless explicitly agreed upon and documented in writing.
Eligibility for Return
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It is essential to ensure that the returning product is packaged securely to prevent damage during transit. If the product is not adequately packaged and arrives damaged, we are unable to provide a refund. Therefore, it is your responsibility to package the item correctly so that it can travel safely back to us.
To complete your return, we require a receipt or proof of purchase.
Shipping/Courier Costs
Shipping/courier costs are non-refundable unless otherwise stated in writing. If you receive a refund, the cost of shipping and return shipping will be deducted from your refund. Any additional delivery costs due to failed deliveries caused by client or access problems will be for the customer’s account.
Approved Refunds
EFT refunds may take up to 3 working days to reflect in your account, while credit card refunds can take up to 14 working days. Refunds are processed on working days only, Monday-Friday. If a refund isn't received within 14 days after returning the item, contact us at admin@lcvdesignsndecor.co.za.
If you require any additional information, please refer to our Cancellation, Returns, and Refunds Policy or feel free to contact us directly.
https://www.lcvdesignsndecor.co.za/about-us/cancellation-returns-refunds-policy/
