Privacy Policy

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”),when you visit, communicate or make a purchase from LCV Designs and Decor (Pty) Ltd or alternatively are a supplier to LCV Designs and Decor (Pty) Ltd.

We also collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services/products accordingly. 

At LCV Designs and Decor (Pty) Ltd we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

This Privacy Policy explains the practices of LCV Designs and Decor Pty Ltd, Online Store, Gauteng, 2169, South Africa (email: admin@lcvdesignsndecor.co.za, phone: 0670678505) regarding the collection, use, and disclosure of your personal information when you use our website (https://www.lcvdesignsndecor.co.za) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. We therefore recommend that you periodically
review this page.

Why We Collect Your Information

We collect personal data mainly to:

• Understand your needs
• Deliver our services and products

At LCV Designs and Decor, we are committed to protecting your privacy. We ensure your information is collected and used lawfully, transparently, and carefully.

Types of Information We Collect

We collect the following personal information:

• Name, email, and mobile number
• Date of birth and addresses (home and work)
• Payment information
• Additional details like race, gender, marital status, language, ID number, phone number, and location

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

How We Use & Share Your Information

We do not share your personal information with third parties without your consent, except:

• For ad services, analytics, legal reasons, or payment recovery
• To comply with laws or enforce agreements
• If our company is merged or sold

Third parties must only use your data for the agreed purpose and not keep it longer than needed.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Your Rights

Depending on the law, you may:

• Access, correct, or erase your personal data
• Restrict or object to processing
• Withdraw consent anytime
• Lodge complaints with authorities

You can exercise your rights by contacting us at admin@lcvdesignsndecor.co.za.

Data Retention and Security

We keep your information only as long as needed to fulfill legitimate purposes like legal or fraud prevention. We protect your data with reasonable security measures but cannot guarantee absolute security.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

• Network security;
• Access to personal information;
• Retention and disposal of information;
• Acceptable usage of personal information;

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

Behavioural Advertising
With your consent, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Data Retention
When you place an order through our company (LCV Designs and Decor Pty ltd), we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at admin@lcvdesignsndecor.co.za.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies and Device Information

We collect device info like browser type, IP address, and cookies to improve your experience. Cookies help make our website secure and easy to use. You can manage cookies through your browser settings.

What are cookies?

How do we use cookies?

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Third-Party Links

Our site may link to other websites. We are not responsible for their privacy policies. Please review their policies separately.

Contact Us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, contact us at:
Email: admin@lcvdesignsndecor.co.za