Mercer Genesis Short Bolster Knife 15cm | Professional German Steel Blade
Designed for home chefs and culinary professionals, this 15cm blade combines German engineering with ergonomic design to deliver unmatched performance. Whether chopping vegetables, slicing meats, or mincing herbs, its taper-grind edge and balanced bolster ensure precision and control.
Product Information:
- Shipping Dimensions: 6.00 x 2.50 x 28.00 cm (H x W x L)
- Blade: 15cm
- Weight: 0.20 kg
Key Features:
- Precision Forged German Steel:Crafted from high-carbon, no-stain steel, this knife retains sharpness longer and resists rust, ideal for daily use.
- Ergonomic Santoprene Handle:The non-slip grip reduces fatigue during extended prep work, while the substantial bolster enhances safety and balance.
- NSF Certification:Trusted by professionals, this certification ensures hygiene standards and durability for commercial kitchens.
- Compact Design:At 15cm, it’s lighter and more manoeuvrable than standard chef’s knives, perfect for tight spaces or detailed tasks.
Care Instructions:
- Hand wash only
- Use mild to medium-strength soap
- Rinse and dry thoroughly
- Do not soak
Why choose Mercer?
With over three decades of trusted craftsmanship and performance, Mercer Culinary has been a go-to brand for professional chefs and home cooks alike. Mercer offers a wide range of high-quality knives, prep tools, and utensils designed for durability, precision, and comfort.
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Free Delivery Nationwide SA.
Delivery Coverage
We deliver to all cities and towns within the South-African borders. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, or incur additional delivery fees but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched.
We aim to get your products to you as quickly as possible. If you order multiple items, they may be dispatched from different locations. You will receive separate tracking information for each shipment.
Delivery Lead Time
Delivery estimate 5-7 working days.
Returns
10 Day Return Policy
This product is covered by a 10-day return policy, allowing you to request a return within 10 days of receiving your item. To qualify for a return, your item must be unused, in the same condition as when you received it, with tags attached (if applicable), and in its original packaging. Additionally, please ensure you have the receipt or proof of purchase available for the return process.
Short Received, Wrong Product, Damaged, or Faulty Products
Claims for issues such as short receipt, wrong product, damage, or faults must be made in writing within 24 hours of receiving the goods, preferably with accompanying photos.
- For faulty items, including those received damaged or with manufacturing faults, we offer alternatives such as exchanges.
- Faulty products within the warranty period (If applicable) can be returned for repair and if unsuccessful, replacement.
- Upon receipt of the claim, we will inspect the item within an estimated 10 working days to approve or reject the refund or exchange request. Claims must be emailed to admin@lcvdesignsndecor.co.za.
Collection of goods will be arranged if feasible.
Sale Items
Sale items are generally considered non-returnable and non-refundable unless explicitly agreed upon and documented in writing.
Eligibility for Return
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It is essential to ensure that the returning product is packaged securely to prevent damage during transit. If the product is not adequately packaged and arrives damaged, we are unable to provide a refund. Therefore, it is your responsibility to package the item correctly so that it can travel safely back to us.
To complete your return, we require a receipt or proof of purchase.
Shipping/Courier Costs
Shipping/courier costs are non-refundable unless otherwise stated in writing. If you receive a refund, the cost of shipping and return shipping will be deducted from your refund. Any additional delivery costs due to failed deliveries caused by client or access problems will be for the customer’s account.
Approved Refunds
EFT refunds may take up to 3 working days to reflect in your account, while credit card refunds can take up to 14 working days. Refunds are processed on working days only, Monday-Friday. If a refund isn't received within 14 days after returning the item, contact us at admin@lcvdesignsndecor.co.za.
If you require any additional information, please refer to our Cancellation, Returns, and Refunds Policy or feel free to contact us directly.
https://www.lcvdesignsndecor.co.za/about-us/cancellation-returns-refunds-policy/
