Fragranced Safari Days Candle 100ml
For the perfect gift we have a cute but ultra classy mini 100ml candle packaged in the same eye catching box as the 250ml candle.
Product summary:
Fragranced 100ml soy wax blend with cotton wick in recyclable glass. Burning time of 12 hours.
These candles are hand poured in South Africa, using a soy wax blend and fine perfume oils imported from the Grasse region of France. The elegant Cape Island glass cup can be rinsed and recycled once the candle is done.
Additional information:
- Weight: 0.2kg
- Collection: Safari Days
- Fragrance notes: Bergamot, Cedarwood, Cypress, Patchouli, Wild Sage
- Burn time: 12 hours
- Wick: Single wick
- Volume: 100ml
Care instructions:
The wick should be trimmed to a length of 5mm before each burn. Do this is when the candle wax is cool. Allow surface of the candle to liquefy, this should take 3-4 hours. Wax has a “memory” and if you extinguish too soon this may result in tunnelling. Never exceed a 4-hour burning time and do not blow out your candle, allow it to rest and relight in 2 hours.
Please Note: Only items specified are included. Any other furniture pieces, décor, and accessories shown in the product photography are excluded.
Despite every effort to provide accurate images of each product’s colour, actual colours may vary slightly, due to different device screen settings, the lighting in the installation location, photography etc
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Should you require information regarding cancellations/returns and refunds please view our policy or contact us directly: admin@lcvdesignsndecor.co.za
Delivery Fee
Delivery fee calculated at checkout. We do free delivery in Gauteng for orders over R500
Delivery Coverage
We deliver to all cities and towns within the South-African borders. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, or incur additional delivery fees but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched.
Delivery Lead Time & December Closure Dates
Delivery Lead Time
Delivery estimate 5-7 working days.
December Closure Dates
Please note that our last order date for this product for the year is 12 December 2024. We encourage you to place your orders as early as possible to ensure fulfilment before our holiday closure. Any orders placed for this product after 12 December 2024 will be processed after 6 January 2025.
Returns
Short Received, Wrong Product, Damaged, or Faulty Products
Claims for issues such as short receipt, wrong product, damage, or faults must be made in writing within 24 hours of receiving the goods, preferably with accompanying photos.
- For faulty items, including those received damaged or with manufacturing faults, we offer alternatives such as exchanges.
- Faulty products within the warranty period (If applicable) can be returned for repair and if unsuccessful, replacement.
- Upon receipt of the claim, we will inspect the item within an estimated 10 working days to approve or reject the refund or exchange request. Claims must be emailed to admin@lcvdesignsndecor.co.za.
Collection of goods will be arranged if feasible.
Sale Items
Sale items are generally considered non-returnable and non-refundable unless explicitly agreed upon and documented in writing.
Unwanted Goods
At LCV Designs and Decor (Pty) Ltd, we understand that sometimes you may change your mind about a product you've purchased. While we strive to make your shopping experience as satisfying as possible, we follow the guidelines set by the South African Consumer Protection Act (CPA) regarding returns and refunds for unwanted goods.
While there isn't an automatic entitlement to return and receive a refund for products that are in good condition but no longer desired, we are dedicated to delivering exceptional customer service and will assess return requests on an individual basis and according to our terms from our manufacturers / suppliers.
Eligibility for Return
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It is essential to ensure that the returning product is packaged securely to prevent damage during transit. If the product is not adequately packaged and arrives damaged, we are unable to provide a refund. Therefore, it is your responsibility to package the item correctly so that it can travel safely back to us.
To complete your return, we require a receipt or proof of purchase.
Shipping/Courier Costs
Shipping/courier costs are non-refundable unless otherwise stated in writing. If you receive a refund, the cost of shipping and return shipping will be deducted from your refund. Any additional delivery costs due to failed deliveries caused by client or access problems will be for the customer’s account.
Approved Refunds
EFT refunds may take up to 3 working days to reflect in your account, while credit card refunds can take up to 14 working days. Refunds are processed on working days only, Monday-Friday. If a refund isn't received within 14 days after returning the item, contact us at admin@lcvdesignsndecor.co.za.
If you require any additional information, please refer to our Cancellation, Returns, and Refunds Policy or feel free to contact us directly.
https://www.lcvdesignsndecor.co.za/about-us/cancellation-returns-refunds-policy/
