Handwoven Thick Weave Blanket Charcoal
This product was handwoven in South Africa, using locally grown cotton.
Care
- Wash cold at 40°C
- Air dry
- Safe to tumble dry
*Please note that this product is made from a fluffy natural cotton yarn and is prone to pilling, which is not to everyone’s liking.
Please Note: Only items specified are included. Any other furniture pieces, décor, and accessories shown in the product photography are excluded.
Despite every effort to provide accurate images of each product’s colour, actual colours may vary slightly, due to different device screen settings, the lighting in the installation location, photography etc
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Delivery Fee
Delivery fee calculated at checkout. We do free delivery in Gauteng for orders over R500
Delivery Coverage
We deliver to all cities and towns within the South-African borders. There may occasionally be a remote or high-risk area that may not be serviced by our couriers, or incur additional delivery fees but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched.
Manufacturing Lead Time
Because this item is hand woven from date of order, your order may take 10-14 days to prepare. When extremely busy it can take up to 8 weeks (If you would like to confirm lead times prior to placing an order, please email us: admin@lcvdesignsndecor.co.za)
Returns
28 Day Return Policy
This product is covered by a 28-day return policy, allowing you to request a return within 28 days of receiving your item.We are not obligated to refund any order returned more than 28 days after delivery. To qualify for a return, your item must be unused, in the same condition as when you received it, with tags attached, and in its original packaging. Additionally, please ensure you have the receipt or proof of purchase available for the return process.
Short Received, Wrong Product, Damaged, or Faulty Products
Claims for issues such as short receipt, wrong product, damage, or faults must be made in writing within 24 hours of receiving the goods, preferably with accompanying photos.
- For faulty items, including those received damaged or with manufacturing faults, we offer alternatives such as exchanges.
- Upon receipt of the claim, we will inspect the item within an estimated 10 working days to approve or reject the refund or exchange request. Claims must be emailed to admin@lcvdesignsndecor.co.za.
Collection of goods will be arranged if feasible.
Sale Items
Sale items are generally considered non-returnable and non-refundable unless explicitly agreed upon and documented in writing.
Eligibility for Return
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. It is essential to ensure that the returning product is packaged securely to prevent damage during transit. If the product is not adequately packaged and arrives damaged, we are unable to provide a refund. Therefore, it is your responsibility to package the item correctly so that it can travel safely back to us.
To complete your return, we require a receipt or proof of purchase.
Shipping/Courier Costs
Shipping/courier costs are non-refundable unless otherwise stated in writing. If you receive a refund, the cost of shipping and return shipping will be deducted from your refund. Any additional delivery costs due to failed deliveries caused by client or access problems will be for the customer’s account.
Cancellations
You may cancel this order prior to dispatch. We charge a 10% administration fee for cancellations on this product.
Approved Refunds
EFT refunds may take up to 3 working days to reflect in your account, while credit card refunds can take up to 14 working days. Refunds are processed on working days only, Monday-Friday. If a refund isn't received within 14 days after returning the item, contact us at admin@lcvdesignsndecor.co.za.
If you require any additional information, please refer to our Cancellation, Returns, and Refunds Policy or feel free to contact us directly.
https://www.lcvdesignsndecor.co.za/about-us/cancellation-returns-refunds-policy/
